Head of Digitalisation & IT
An industrial manufacturing site in Austria · member of the site management team
- Responsible for the site’s digital and IT agenda, from enterprise systems and production data to the use of AI in business and manufacturing processes, together with reliable day-to-day operations.
- Replaced team-by-team spreadsheets with a single governed forecasting layer in the CRM system that feeds sales planning directly.
- Introduced a stewardship model for master data in the ERP system, with named owners in the business rather than in IT.
- Standardised production data capture and built shared analyses of equipment effectiveness and major stoppages for production management.
- Leads the professionalisation of test management within a multi-site ERP migration programme.
- Built a network of trained key users that handles most day-to-day questions where they arise.
- Laid the foundations for a predictive-maintenance proof of concept, bringing doctoral research to the shop floor.